Warranty, Refund, Cancellation and Guarantee Policy

 

REFUND POLICY:  We believe customer satisfaction is our #1 priority. To prove this we are offering a no questions asked refund within the first 5 days of receiving the item.  The buyer will be responsible for the return shipping and a 15% restocking fee.  To receive a refund you must contact us by email within the 5 day window. 

WARRANTY POLICY:  Every item purchased on this site is brand new unless otherwise noted in the item description, which will usually be for some tools that are refurbished by the factory and carry a full manufacturer's warranty.  Otherwise, every item carries a 30 day warranty to warrant the product to be free from manufacturing defects and to ensure the items arrive in a fully functional state.

CANCELLATION POLICY:  Orders can only be cancelled if they have not yet been shipped.  You must email us to find out if they have been shipped or not and to alert us of your desire to canecl your order. 



Creative MarketPlace
923 Elm Dr
Bluffton, In  46714
USA
Phone: 260-438-2575

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